After-sales Service

Providing one-stop comprehensive technical support, 360° “worry-free” service,
continuing to create the most economic value for customers;
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    Efficient service mechanism
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    Rich service experience
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    Caring service guarantee
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    Standard service process
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    Perfect service system
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    Professional service team
  • Full service

    Provide customers with professional services, from pre-sale, sale to after-sales, ensuring that customers are more reassured;
  • On-site service

    Provide on-site installation and commissioning services, as well as a 7*24 technical support service commitment.
  • Upgrading service

    Provide customers with software version lifetime updating service, enabling customers to enjoy the best service, namely the support of timely updated software versions required by hardware.
  • Customized service

    Open customized interface accepts special customization demands of customers.
  • Technical support

    Equipment pre-sales program guidance, equipment operation guidance, equipment after-sales technical support
  • Training support

    Provide free training for equipment function, equipment terminal and background programming, equipment process parameters application, equipment maintenance and management.
  • Spare parts support

    Provide high quality spare parts replacement, repair, and replacement of vulnerable spare parts.
  • After-sales support

    Set up customer information files for each equipment; improve service quality, remind customers of equipment maintenance regularly.
Contact Us

    Service hotline

    Working hours:8:30-18:00

    WeChat support

    WeChat customer service
    WeChat official account
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  • +86-769-26622766-816

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